Process digitalisation and solutions for organisations
We turn repetitive work and administrative processes into digital workflows that are simple, fast and easy to follow.
16
servicii incluse în această direcție de lucru
Toate pot fi livrate independent sau ca pachet integrat.
Ce include
01
Document circulation systems Electronic registry, routing and tracking of documents across the organisation.
02
Digitalisation of approval workflows Approvals in electronic form, with deadlines and notifications.
03
Electronic document management An electronic archive, fast search and access by role.
04
CRM and customer relationship management Customer records and their requests in a single system.
05
E-learning platforms Online training for employees, members or beneficiaries.
06
Education and training platforms Organising courses, enrolment, attendance and assessments.
07
Portals for customers and employees One place for requests, documents and personalised information.
08
Digital cards IDs and memberships in digital form, verifiable instantly.
09
Booking and appointment systems Online booking with automatic confirmation and integrated calendars.
10
Reporting and monitoring systems Collecting indicators and periodic reports generated automatically.
11
Automation of internal processes Repetitive tasks taken over by automated workflows, with clear rules.
12
Digitalisation of customer services Services requested and delivered online, without travel or paper.
13
Online forms and requests Requests completed online, validated automatically and sent to the right people.
14
Notification and automated communication systems Automatic messages by email or SMS at each important stage.
15
Dashboards and real-time reporting The state of the work visible in real time, for faster decisions.
16
Bringing digital services together on a single platform Digital services gathered in one portal, with single sign-on.
Pentru cine
Public institutions
Public institutions digitalising their relationship with citizens.
Private sector
Companies that want to remove paper and manual steps.
Civil society organisations
Organisations that manage members and beneficiaries online.
Cum lucrăm
01
Process analysis
A map of current steps, documents and responsibilities.
02
Designing the digital workflow
Simplification, approval rules and roles.
03
Implementation
Platform configuration, integrations and data migration.
04
Adoption
Training, support and adjustments after the first weeks.
Ce obții
Concrete deliverables, handed over with documentation and training, that the organisation can use from day one.
-
Faster processes, with fewer steps - Documents and approvals that can be traced
- Services available online for customers and citizens
- Real-time reporting
Alte direcții de lucru
Digital transformation and consultingStrategy, audit, terms of reference ↗ 
GDPR, data protection and cybersecurityCompliance, policies, IT security ↗ 
Project management and implementationPlanning, coordination, launch ↗ 
Software development and digital solutionsApplications, CRM, integrations ↗ 
IT infrastructure, cloud and hostingCloud, servers, hosting, backup ↗